Customer Support That Converts

Turn Missed Messages Into Sales Opportunities!

Telx helps growing businesses boost conversions and customer loyalty with fast, professional support—without hiring a full team.

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4.5 (1000+ review)

Contact us today!

We provide support at every stage of operation. From the beginning until the end result.

    OUR SERVICES

    What we offer for your business

    24/7 Multichannel Support

    We offer round-the-clock support via live chat, email, phone, and social media—ensuring your customers receive instant help anytime, on any channel.

    Email & Admin Support

    We organize your inbox, handle client messages, and manage daily admin tasks—helping you stay responsive, efficient, and focused on growing your business.

    AI-Powered Virtual Assistants

    We provid smart chatbots and virtual agents that handle common queries instantly, reduce response times, and seamlessly transfer to human support when needed.

    Industry-Specific Solutions

    We tailor customer support for key sectors like e-commerce, healthcare, fintech, and SaaS—ensuring efficient service that meets your industry's needs.

    Social Media Management

    We monitor, respond to, and engage with your audience across platforms—boosting brand presence, resolving queries, and maintaining a positive online reputation.

    E-commerce Support

    We handle product inquiries, order tracking, returns, and refunds—offering seamless support for Shopify, WooCommerce to enhance your customers experience.

    Plug-and-Play Support Team

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    Skip the hiring headaches, training time, and constant supervision. At Telx, our trained support agents jump in with zero friction—working seamlessly within your tools, systems, and tone of voice. Whether it’s responding to emails, managing tickets, or handling guests, we take full ownership from day one.

    Questions? Talk to our team

    Results-Driven, ROI-Focused Service

    02

    Skip the hiring headaches, training time, and constant supervision. At Telx, our trained support agents jump in with zero friction—working seamlessly within your tools, systems, and tone of voice. Whether it’s responding to emails, managing tickets, or handling guests, we take full ownership from day one.

    Questions? Talk to our team

    Save Time & Boost Sales with Telx

    03

    Focus on growing your business—we’ll handle the support, systems, and follow-ups that keep your customers coming back.

    Questions? Talk to our team

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    Customer Satisfaction
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    Customer Engagement
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    Testimonials
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    Money Back Guarantee
    TESTIMONIALS

    What Our Clients Say

    WORK SKILLS

    Our Performance as a startup

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    ✅ Cost-Effective, Reliable Support for Your Busines
    Our trained agents act as your extended team, handling chats, emails, and calls with professionalism—so you can focus on running your business.
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    🚀 Faster Response, Happier Customers
    We reduce response times and close tickets efficiently, helping you increase customer satisfaction and win repeat business.
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    📊 Turning Conversations into Conversions
    Every support interaction is a chance to grow. From resolving issues to upselling, we help turn customer service into a revenue driver.
    FEATURED QUESTIONS

    Frequently Asked Question

    Got questions? We’ve answered the most common concerns small business owners have when it comes to outsourcing support—so you can make confident, informed decisions.

    I’m a solo business owner—do I really need a support team?

    Yes! Even a single missed message can cost you a sale. We make sure every inquiry is answered fast, so you never lose a customer again.

    How is ConnectiX different from hiring a VA or in-house staff?

    We’re a fully managed team—no hiring, no training, no micro-managing. You get trained agents, proven systems, and performance tracking from day one.

    What platforms do you support?

    We work across email, live chat, Facebook/Instagram, WhatsApp, Shopify, Airbnb, Amazon, and more. Wherever your customers are—we’ve got it covered.

    What if I only need part-time help?

    No problem. We offer flexible plans starting from just a few hours a day, perfect for small or growing businesses.

    How soon can you get started?

    In as little as 48 hours. Once we understand your needs, we assign agents and set up your support system quickly.
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