Contact Us
Contact Us

About Company

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TelX Solutions is a remote customer support and operations agency built for small businesses.

We help overwhelmed business owners manage customer inquiries, admin tasks, and lead follow-ups—so they can save time, close more sales, and grow without hiring a full in-house team.

WHY CHOOSE US

Save Time and Grow Smarter with TelX Solutions

✅ Support That Scales

Whether you're a one-person shop or a growing team, our ready-to-go agents adapt to your workflow—no hiring or training needed.

🎯 Conversion-Driven Service

We don’t just answer messages—we engage leads, reduce drop-offs, and help turn conversations into paying customers.

🔒 Reliable & Secure

We work inside your systems while keeping your business and customer data safe, private, and always under your control.
1 %
client satisfaction
1 %
Customer Engagement
1 %
Conversion Rate
1 /7
customer support
WORK PROCESS

How to Get Started

1
Discovery
We start with a free consultation to understand your business, your support gaps, and your goals—so we can tailor the perfect solution.
2
Onboarding
Our team integrates with your systems (email, chat, CRM, etc.), sets up SOPs, and prepares to act like your in-house team—without the overhead.
3
Launch & Optimization
Your dedicated support agents go live! We continuously monitor quality, response times, and customer satisfaction for ongoing improvement.
4
Reporting
You get simple, transparent reports showing ticket volumes, resolution times, and customer feedback—so you know exactly how we’re performing.
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